Patients’ complaints regarding healthcare encounters and communication
نویسندگان
چکیده
منابع مشابه
Patients’ complaints regarding healthcare encounters and communication
Aim To explore patient-reported complaints regarding communication and healthcare encounters and how these were responded to by healthcare professionals. Design A retrospective and descriptive design was used in a County Council in northern part of Sweden. Both quantitative and qualitative methods were used. Methods The content of 587 patient-reported complaints was included in the study. D...
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ژورنال
عنوان ژورنال: Nursing Open
سال: 2018
ISSN: 2054-1058
DOI: 10.1002/nop2.132